Refund Policy

Last updated: August 26, 2025

Thank you for using AuctionBnB.

We value your trust in our platform. This Refund Policy explains the terms under which refunds may be issued for services purchased or fees paid through AuctionBnB.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions apply whether used in singular or plural.

Definitions

• Company (referred to as "the Company", "We", "Us" or "Our") refers to AuctionBnB.
• Services refer to the auction, bidding, and related features provided on the Website.
• Orders mean confirmed bookings, subscriptions, or purchases of paid services made by You on the Website.
• Website refers to AuctionBnB, accessible from https://www.auctionbnb.com
• You means the individual or entity accessing or using the Service.

Your Cancellation and Refund Rights

Due to the nature of online auctions and bidding, all confirmed winning bids are considered final and non-refundable.

However, refunds may be issued under the following conditions:

• If a technical error on our platform caused an incorrect charge.
• If the purchased service was not delivered or made accessible as promised.
• If You were charged for a service You did not authorize.

Requests for refunds must be submitted within 7 days of the transaction date.

Refund Process

To request a refund, please contact us by:

• Email: sales AT auctionbnb.com

If your refund request is approved, we will reimburse You within 14 days using the same payment method You used for the transaction. No additional fees will be charged for the refund.

Non-Refundable Cases

• Winning bids once confirmed and finalized.
• Service fees, listing fees, or subscription fees already consumed in part or full.
• Refund requests submitted after the 7-day window.

Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: sales AT auctionbnb.com